Winnipeg towing companies work 24-hours a day and still do not have time to process all the applications due to the weather situation in the city.
Peter Mangat, Champion Towing manager, said that the employees of his company, one of the largest in the province, have been working tirelessly all winter. In recent days, the phone in their office has been ringing every second. "It's been off the charts," he said. "It's been a crazy surge of calls."
Due to the prevailing weather conditions, Peter recommends all drivers to dress as warmly as possible, as well as to carry extra warm clothing in the car. He warns that because of the huge number of applications, the driver can wait for the tow truck much longer than usual.
"As a company who is helping people essentially every day deal with their problems and make their day better, we understand that people don't want to wait in this weather," he said. "When we're so busy, we want people to stay warm and stay safe."
Champion Towing also is engaged in towing heavy vehicles. Mangat said that because of too many calls from truck drivers, they had 50 people in a queue for towing heavy vehicles that had been waiting for several days. "It's a very long wait and we're trying to get it as fast as possible," he said.
Colleen Roscoe Sass from Dr. Hook Towing also stated that her company is fully loaded during these days. The company can process 450-550 requests for evacuation and service every day while receiving from 1,000 to 1,500 calls per day.
"We have faced challenges in keeping our units running 24-hours a day, every day, non-stop for two weeks. We are yet to see the light at the end of this icy, cold tunnel," said Sass.
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