Families of elderly people who were in Revera, complained about insufficient quality of services, which led to repeated deaths.
Revera has 500 senior living facilities across Canada, 12 among them are in Manitoba. According to the lawyer, Revera has already faced 85 lawsuits.
Marlene Greenwood's daughters believe that the health of their 72-year-old mother has deteriorated significantly since she moved to Revera. They joined families who decided to file lawsuits. According to the Greenwoods, negligence on the part of Revera workers led to the deaths of many patients.
"The plaintiffs state that the negligence and deficiencies in care by the defendants caused or materially contributed to the plaintiff's death," each of the five Manitoba lawsuits state.
The lawsuits stated that 5 doctors and 10 nurses did not fulfill their obligations properly.
"It still hurts," said Kelly Thibodeau, 46, whose mother spent the last three years of her life at the Charleswood Long Term Care Home, owned by Mississauga, Ont.-based Revera Inc. "We were constantly just sort of swept under the rug with, 'Trust us. It will be fine. We know what we're doing.'”
At the moment, the charges have not been proven in court. Melissa Miller, the lawyer, reports that these are not all the claims, in total, their number can be over 120. According to her, the total amount of the claims filed can reach $175 million.
"There's too many residents, too few staff, and you know, they're not able to spend the time and the attention with the residents that they should be."
Revere official representatives said that their level of service corresponds to what is needed in order to provide the elderly with the right care.
"We are committed to providing a safe, caring and supportive environment in which all our residents are treated with dignity and respect."
Thibodeau and her sister Coral Doherty explained that their mother had dementia, so they move her to one of Revera senior living facilities in 2014. However, after a while, the woman began suffering from scabies. She was treated successfully but soon she again had problems with the skin. She did not receive the necessary medical care and her condition worsened.
"She was not sufficiently fed or hydrated, resulting in significant weight loss, dehydration and malnutrition," Greenwood's daughters said.